Terms of Service & EULA
Last updated: 2 July 2026
These Terms of Service (“Terms”) are a legal agreement between you and Angels App LLC (“we”, “us”, “our”) governing your use of the Heartbreak Hotline mobile application (the “App”). By downloading, accessing, or using the App you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the App.
1. Eligibility
You must be at least 18 years old (and old enough to form a binding contract where you live) to use the App.
2. Your account
You sign in using Sign in with Apple. You are responsible for activity under your account and for keeping your device secure. You may delete your account at any time from within the App (Menu → Delete Account).
3. Licence
We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to use the App for your own personal, non-commercial use, subject to these Terms and the Apple Media Services / App Store Terms. You may not copy, modify, reverse-engineer, resell, or distribute the App or its content except as allowed by law.
4. Purchases
Certain features and programs are available as one-time in-app purchases processed by Apple. Prices are shown before purchase. Purchases are subject to Apple’s terms, and refunds are handled by Apple according to their policies. Because our programs are non-consumable one-time purchases, there is no auto-renewing subscription.
5. Health disclaimer
The App offers self-guided wellbeing and educational content. It is not medical advice, not a medical device, and not a substitute for professional medical, psychological, or psychiatric care. Do not disregard professional advice or delay seeking it because of anything in the App. If you are in crisis or think you may harm yourself or others, contact your local emergency services or use the crisis resources provided in the App immediately.
6. User-generated content and community rules
The App includes a community where you can post content and interact with others (“User Content”). You are solely responsible for the User Content you submit.
Zero tolerance. There is zero tolerance for objectionable content or abusive users. You agree not to post, share, or transmit content that is, or to behave in a way that is:
- unlawful, harmful, threatening, abusive, harassing, or bullying;
- hateful or discriminatory (including on the basis of race, ethnicity, national origin, religion, sex, gender, sexual orientation, disability, or age);
- sexually explicit, pornographic, or exploitative;
- violent, or that encourages self-harm, suicide, or harm to others;
- defamatory, invasive of privacy, or that discloses another person’s private information;
- spam, scams, or fraudulent;
- infringing of anyone’s intellectual-property or other rights; or
- otherwise objectionable.
Licence to us. You retain ownership of your User Content. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, display, and distribute your User Content within the App for the purpose of operating the service.
Moderation, reporting and enforcement. We provide tools to report content and users and to block users from within the App. We reserve the right (but are not obligated) to review, moderate, remove, or restrict any User Content, and to suspend or terminate accounts, at our discretion.
We act on reports of objectionable content within 24 hours by removing the content and ejecting the user who provided it, where warranted. To report abuse outside the App, contact [email protected].
7. Acceptable use
You agree not to misuse the App, including by attempting to breach its security, interfere with its operation, access it by automated means, or use it to violate anyone’s rights or any law.
8. Intellectual property
The App, and the content we create or license for it (excluding User Content and Third-Party Content, as defined in clause 9), are owned by Angels App LLC and its licensors and are protected by intellectual-property laws. These Terms do not grant you any rights in our trademarks or branding. We do not claim ownership of Third-Party Content, which remains the property of its respective owners.
9. Third-party content and links
The App displays, embeds, or links to content, media, websites, and services that we do not own or control — for example videos and reels hosted on platforms such as YouTube and Instagram, and other external sites (“Third-Party Content”). We provide access to Third-Party Content for convenience and information only.
- Third-Party Content is owned by its respective owners and is subject to those owners’ and platforms’ own terms of service and privacy policies. Your use of it is at your own risk and governed by those terms, not these Terms.
- We do not endorse, and are not responsible or liable for, the availability, accuracy, legality, or any other aspect of Third-Party Content, and it may change or be removed by its owner at any time without notice to us.
- Any trademarks, logos, or brand names of third parties shown in the App belong to their respective owners and do not imply any endorsement by or affiliation with them.
If you believe any content in the App infringes your rights, contact us at [email protected] and we will review and respond.
10. Termination, modification and discontinuation
Your account. We may suspend or terminate your access to the App at any time if you breach these Terms or to protect the service or other users. You may stop using the App and delete your account at any time.
Changes to the App.We are continually improving the App and may add, change, or remove features at any time. We may also modify, suspend, or discontinue the App or any part of it, temporarily or permanently, and may stop offering it altogether. Where reasonably practicable and where a change materially reduces the App’s core functionality, we will give notice (for example in the App or by email) before it takes effect.
If the App is discontinued. Programs are one-time purchases. If we permanently discontinue the App or a program you purchased (other than due to your breach), we will use reasonable efforts to provide continued access to the content you purchased — for example by making available a final version of the App that includes your purchased program content for offline use — as your remedy in place of a refund. Some features that depend on live or third-party services (such as the community and externally hosted media) cannot be preserved. This does not limit any non-waivable statutory consumer rights you have where you live, including any right to a refund where a replacement cannot reasonably be provided.
Survival. Sections that by their nature should survive termination or discontinuation (including intellectual property, disclaimers, limitation of liability, indemnity, and governing law) will survive.
11. Disclaimers
The App is provided “as is” and “as available” without warranties of any kind, whether express or implied, to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the App will be uninterrupted, secure, or error-free.
12. Limitation of liability
To the fullest extent permitted by law, Angels App LLC and its officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or goodwill, arising from or related to your use of the App. Nothing in these Terms excludes liability that cannot be excluded by law (such as for death or personal injury caused by negligence).
13. Indemnity
You agree to indemnify and hold harmless Angels App LLC from any claims, damages, or expenses arising from your User Content or your breach of these Terms.
14. Apple
If you obtained the App from the Apple App Store, you acknowledge that these Terms are between you and Angels App LLC only, not Apple, and that Apple is not responsible for the App or its content. Apple is a third-party beneficiary of these Terms and may enforce them against you. Any App maintenance, support, and warranty (to the extent any exists) are our responsibility, not Apple’s.
15. Changes to these Terms
We may update these Terms from time to time. We will update the “Last updated” date and, where appropriate, notify you in the App. Continued use after changes means you accept the updated Terms.
16. Governing law
These Terms are governed by the laws of Wyoming, USA, and you agree to the exclusive jurisdiction of its courts, subject to any mandatory consumer-protection rights you have where you live.
17. Contact
Angels App LLC
312 W 2nd St, # A9904
Casper, WY 82601-2412
United States
[email protected]